Contact Us

Each and every customer is a part of the GoodBack community. We want to wrap you in comfort and support, just like our product. Contact GoodBack today and let us know what we can do to make your life more comfortable.

1. 
   info@goodback.com

1. General Contact
2. Return & Exchanges
3. Affiliate Program

1. First Name*

   Last Name*

   Phone*

   Email*

   Message

   Are you human?*

   Submit

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2. Return/exchange policy

   • Customers have 14 days from receipt to return items.
   • Returned items must have tags still on
   • Returned items must have no signs of damage-discoloration, tears, scents, etc.

   Return details

   1. Complete and submit the return form below.
   2. Print prepaid shipping label that you will receive by email.
   3. Send back all items using the label provided
   4. A 15% restocking fee to be backed out of all refunds
   5. All refunds to occur within 30 days of returned recipes of items

   Exchange details

   1. Complete and submit the exchange form
   2. Print the prepaid shipping label that you will receive by email
   3. Send back all items using the label provided.
   4. Replacement items will be shipped upon receipt of returned items

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   Return Exchange

   First Name*

   Last Name*

   Phone*

   Email*

   Mailing Address*

   Order Number*

   Items to be returned or exchanged*

   Reason for Return/ExchangeReason AReason BReason C

   If defective, please specify what is wrong...

   Are you human?*

   SUBMIT

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3. First Name*

   Last Name*

   Email*

   Phone*

   Title*

   Company Name*

   Message

   Are you human?*

   Submit

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